COACHBUILT THROUGHOUT COVID-19
15th MAY 2020
We at Coachbuilt have been working hard to change the way we work to support & safeguard our customers & employees to allow us to continue to provide our life-changing wheelchair accessible vehicles.
Our Manufacturing Centre has been set-up to strictly follow all current social distancing guidelines. With safety & social responsibility at the heart of everything we do, below is an overview of how we have changed the way we work to ensure you, our valued customer, receive the very best customer service, information and support;
OUR WEBSITE
Discovering Coachbuilt & our life-changing vehicles......
Our website www.coachbuiltgb.co.uk offers a great insight Coachbuilt, our products & services and our life-changing wheelchair accessible vehicles
Full details of our LIV Motorhomes & Caravans, WAIV Everyday Vehicles
Inspiration & Advice
Digital Brochure Downloads
Media Galleries, Images & Videos
Contact Information
How to Order
CONTACTING US
It couldn’t be easier to get in touch….
Telephone: 024 76 341196
Email: info@coachbuilt.co.uk
‘LIVE CHAT’ on our website
We are available to call, email & live chat every-day 9am to 6pm
Our Manufacturing Centre in Nuneaton is currently unavailable for visits, unless an appointment has been made.
VISIT VIA VIDEO
Seeing our life-changing vehicles....
Discover a world of accessible travel from home.
We are set up to welcome you to ‘Visit via Video’, we are available by appointment to welcome you into Coachbuilt for;
Manufacturing Centre Tours
Live Vehicle Demonstrations
Design meetings with our designers to discuss your requirements face-to-face
Our ‘Visit Via Video’ platforms are
Facetime (ideal for smartphones)
Skype (ideal for screen sharing designs, images and specifications)
Zoom (ideal for screen sharing designs, images and specifications)
Whatsapp (Ideal for smartphones)
To arrange a ‘Visit via Video’, contact us to make an appointment.
ORDERING YOUR VEHICLE
As easy as 1,2,3……
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Contact Coachbuilt by telephone, email or via one of our video platforms and we will confirm your order, request production timescales by return.
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Coachbuilt will send a ‘Client Questionnaire’ which will ask you some more details about you. This information will help us to ensure all aspects of your requirements and the order are met.
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Start to look forward to life-changing benefits of your new LIV Motorhome, Caravan or WAIV everyday vehicle.
Coachbuilt will be available for ‘Visit Via Video’ all the way throughout the project, you will also receive regular pictures and updates by email.
Our production team will also arrange convenient times to complete our ‘Virtual Design Review’s.
VIRTUAL DESIGN REVIEWS
These meetings provide a great opportunity to update you with our progress, they also allow our team to demonstrate the vehicle and discuss any design modifications you would like make or additional specification you would like to add to ensure the vehicle, when completed, meets your requirements precisely.
Virtual Design Reviews can be completed as often as you would like.
Our ‘Virtual Design Reviews’ are available on the following platforms;
Facetime (ideal for smartphones)
Skype
Zoom
Whatsapp (Ideal for smartphones)
SIGN-OFF & HANDOVER
Coachbuilt will invite you to our manufacturing centre to complete a ‘Sign-Off’ Meeting, Health & Safety is paramount, therefore, we will undertake all measures of social distancing to ensure a ‘safe’ meeting.
During this meeting, we will demonstrate the vehicle. We will also ask you to fully inspect and sign-off the vehicle prior to handover.
The physical handover of the vehicle can be completed by contactless collection from Coachbuilt or contactless delivery to your home address (surcharge applies).
We will also provide a personalised & comprehensive ‘Video Handover’, which will provide great advice and user tips on your vehicle. This video will be a handy tool to assist you when using the vehicle for the first time.
24th MARCH 2020
Throughout these unprecedented times the Team at Coachbuilt are working hard to support & safeguard our customers & employees to allow us to continue to provide our life-changing wheelchair accessible vehicles.
With safety & social responsibility at the heart of everything we do, we are constantly innovating the way we work to meet all social distancing guidelines....
With this in mind, we are always on-hand to provide advice on all matters relating to everyday wheelchair accessible vehicles & self-accommodated travel.
Therefore, if we can be of any help or assistance, please do not hesitate to get in touch.
FOR NOW - STAY SAFE, STAY WELL & STAY HOME.